Questions, answered.
Everything about plans, building trips, and planning with your group.
Getting started
What is tripcoord?+
tripcoord is an AI travel planner that turns a few details about your trip into a complete day-by-day itinerary — with activities, food spots, photo spots, and practical notes. It's also where the trip lives afterward: invite your group, vote on plans, split expenses, build packing lists, and keep it all in one place.
Is it just for groups?+
Not at all. tripcoord works great solo — itineraries, prep, layovers, and your travel map are all yours alone. The group tools are right there for when you want them.
Do I need to download an app?+
No. tripcoord runs in your web browser on your phone or computer — nothing to install. Just sign in and your trips are there.
How does the AI build my itinerary?+
You tell us where you're going, your dates, who's coming, your budget, and what you care about (history, food, nightlife, etc.). The AI plans each day and we verify every place against Google so you're not sent to a venue that's closed or doesn't exist.
Plans, pricing & credits
Is it free to start?+
Yes. You can create an account and plan a trip on the free plan — no credit card required. A Trip Pass covers one big trip; Travel Pro is a subscription for people who travel more often.
What are AI credits?+
Credits are what building or regenerating an itinerary costs. The free plan includes enough credits for one full trip build per month. A Trip Pass adds a pool of credits for one trip (a build plus a regeneration and some small tweaks). Travel Pro includes a larger monthly pool — roughly six builds a month.
Trip Pass or Travel Pro — which do I want?+
Taking one big trip this year? A Trip Pass is perfect — pay once and your whole group is included on that trip. Planning several trips a year? Travel Pro keeps everything unlocked all year and works out cheaper per trip.
Do my friends need to pay?+
No. Everyone you invite can vote on activities and chat for free, on any trip. To split expenses and run split-track days as a group, the trip just needs a Trip Pass — one purchase opens those tools to your whole crew, and no one else pays a thing.
Do I need a credit card to sign up?+
No. You only enter payment details if you choose to buy a Trip Pass or subscribe to Travel Pro.
Building & editing trips
How long can my trip be?+
Up to 7 days on the free plan and with a Trip Pass, and up to 14 days on Travel Pro. If your dates are longer than your plan allows, the builder will ask you to shorten the trip or upgrade before it builds.
Can I plan a trip across multiple cities?+
Yes. Enter a region (a state or country) and your build will automatically route a multi-stop trip — included on every plan. Hand-picking specific individual cities is a Trip Pass and Travel Pro feature.
What if I already booked flights or a hotel?+
Add your booking details — or drop in a travel-agent PDF or confirmation email — and tripcoord builds the itinerary around them, using your hotel as home base and planning the last day around your return flight.
Can I edit the itinerary after it builds?+
Yes. You can add and remove activities, regenerate, add days, and rearrange your trip. Changes save automatically.
The build is taking a few minutes — is that normal?+
Yes. We build in the background and double-check every stop is real, open, and near where you'll be — that's worth a few minutes. You'll be notified in the app the moment it's ready, so there's no need to refresh or hit regenerate (doing so can spend credits and interrupt the build).
Planning with a group
How do I invite people?+
Open your trip, go to the group hub, and invite by email or text. They get a link to join — no account hoops, and inviting people is free.
What can my group do together?+
Vote on activities, chat, build a shared packing list, and (with a Trip Pass on the trip) split expenses and run split-track days where different people do different things and reconvene for dinner.
Your account & data
Is my data private?+
Your trips are private to you and the people you invite. We never sell your data. See our Privacy Policy for the full details.
How do I reset my password?+
On the login screen, choose "Forgot password" and we'll email you a reset link.
How do I get more help?+
Head to Settings → Help & Support and send us a message — we typically reply within a couple of days, and Travel Pro tickets are prioritized.